Get paid faster. Reduce no-shows. Automate what leaks revenue.
We design and build payment-integrated automation systems using Stripe and custom workflows — purpose-built for service businesses that depend on bookings, appointments, and recurring revenue.
Soxsoftware Ltd is a UK registered limited company based in South West London.
Where service businesses lose revenue
Most revenue loss isn't dramatic. It's slow, silent, and systemic. These are the gaps we close.
Missed calls go unanswered
Every missed call is a potential booking that goes to a competitor. Without follow-up, that revenue is gone.
Slow enquiry response
Leads that wait more than five minutes are significantly less likely to convert. Manual replies can't compete with that window.
No deposits means no-shows
Without upfront payment, appointment slots are held on goodwill. No-shows cost time, staff, and revenue.
Manual invoicing
Creating and sending invoices by hand introduces delays, errors, and unpaid balances that accumulate quietly.
Failed membership payments
Expired cards and failed direct debits silently erode recurring revenue when there's no recovery process in place.
Uncollected outstanding invoices
Overdue invoices that aren't chased become write-offs. Without automated reminders, collection rates drop steadily.
Systems we build
Productised automation systems designed around common revenue problems. Each one is configured to your business and integrated with your existing tools.
Deposit & Booking System
- • Online booking with Stripe deposit or full payment at time of scheduling
- • Automated confirmations, reminders, and no-show reduction
- • Fewer empty slots, more committed bookings
Missed Call Recovery System
- • Automatic SMS follow-up within seconds of a missed call
- • Includes booking link and payment option in the message
- • Recovers leads that would otherwise be lost entirely
Membership & Subscription Billing
- • Recurring payments managed through Stripe with automated retry logic
- • Failed payment recovery sequences that reduce involuntary churn
- • Cancellation save flows to retain members before they leave
Automated Invoicing & Payment Chasing
- • Payment links sent automatically with each invoice
- • Timed reminders and overdue escalation sequences
- • Higher collection rates without manual chasing
Lead Response Speed Engine
- • Instant SMS and email response to new enquiries
- • Automated follow-up sequences with tracking and escalation
- • Higher conversion rates from existing lead volume
AI-enabled systems
AI is most powerful when integrated into structured payment and booking systems — not used as a standalone gimmick. We build AI components that operate within your existing revenue infrastructure, with clear rules, controlled behaviour, and measurable outcomes.
AI Enquiry Assistant
- • Website chatbot trained on your specific services, pricing, and availability
- • Answers common questions instantly and qualifies leads before human contact
- • Collects booking details and triggers payment links through Stripe
- • Escalates to staff when the conversation requires human judgement
AI Lead Qualification & Routing
- • Automatically categorises enquiries by type, urgency, and estimated value
- • Routes high-value leads to priority follow-up queues
- • Reduces staff response time by eliminating manual triage
- • Integrates with your CRM, booking system, and communication channels
AI Knowledge Assistant (Internal)
- • Private AI assistant trained on your internal documents and procedures
- • Helps staff answer operational questions without searching through files
- • Reduces onboarding time for new team members with instant access to institutional knowledge
AI Follow-Up Automation
- • Generates personalised follow-up messages based on enquiry type and context
- • Context-aware responses that reflect previous interactions with the lead
- • Integrated with SMS, email, and WhatsApp for multi-channel delivery
How it works
A structured, three-stage process. No guesswork, no unnecessary complexity.
Audit
We map your current revenue flow — bookings, payments, follow-up — and identify exactly where money is being lost.
Design
We architect a system around your specific gaps: payment integration, automation logic, and communication sequences tailored to your operations.
Deploy & Optimise
We build, test, and launch. Then we monitor performance and refine based on real data until the system is operating reliably.
Who we work with
We work with service businesses that rely on bookings, appointments, and recurring revenue. These are the sectors where our systems deliver the most measurable impact.
Estate Agents
Convert valuation enquiries faster with instant lead response, automated follow-up sequences, and booking systems that capture commitment before competitors can.
Private Dentists
Secure high-ticket treatment bookings with deposit collection at the point of scheduling. Reduce no-shows and automate appointment reminders across your patient list.
Boutique Gyms
Stabilise membership revenue with automated billing, failed payment recovery, and cancellation save flows that reduce churn and protect your monthly recurring income.
Independent Garages
Secure jobs with deposit-backed bookings and automate invoicing with payment links. Recover missed calls so enquiries don't disappear during busy workshop hours.
Tuition Centres
Manage recurring term payments and subscriptions reliably. Automate payment collection, reduce late payments, and keep parent billing running without manual intervention.
Typical impact
Conservative, measurable outcomes from systems we have built and deployed.
<60s
Average enquiry response time
Up to 40%
Reduction in no-shows with deposit systems
2–3x
Improvement in invoice collection rates
95%+
Payment success rate on recurring billing
Based on typical outcomes across implemented systems. Individual results vary by business configuration.
About
Soxsoftware Ltd is a revenue automation and payment systems consultancy based in South West London. We work exclusively with service businesses — designing the infrastructure that ensures payments are collected reliably, enquiries are responded to immediately, and recurring revenue is protected.
The company was founded by an automation engineer with a background in building high-reliability software systems, secure infrastructure, and production-grade integrations. Every system we deliver follows a methodical, structured implementation process — from initial audit through to deployment and ongoing optimisation.
We build on proven infrastructure including Stripe for payment processing, with every integration engineered for security, maintainability, and long-term reliability. Our systems are designed to run without constant oversight — robust enough to handle real-world edge cases and simple enough for your team to understand.
Soxsoftware Ltd is a UK registered limited company. We operate with the rigour and accountability that comes with that — proper documentation, structured delivery, and systems built to last.
Let’s fix the revenue leaks in your business
Book a 15-minute call and we’ll identify two or three specific improvements to how your business collects payments, responds to enquiries, and retains customers. You’ll leave with a clear picture of what to fix first.
No pitch deck. No obligation. Just a structured conversation about your revenue operations.
Or email us directly at [email protected]